Terms of service

Last updated: September 27, 2026

Welcome to ATYCO Showroom. These Terms of Service describe your rights and responsibilities when you visit, use, or purchase from our store and related services. By using our services, you agree to these terms. If you do not agree, do not use the services.

Access and accounts

You must provide accurate and current information when using our services. You are responsible for your account credentials and activity and may not transfer your account to another person.

Products and orders

We try to describe and display our products accurately, but colors and appearance may vary by device. Product descriptions, availability, and purchase limits may change without notice.

Submitting an order is an offer to purchase. ATYCO Showroom may accept, decline, change, or cancel an order. Your order is accepted only after we confirm it and process the required payment.

Prices and payment

Prices, discounts, and promotions may change without notice. The price charged is the price shown when the order is placed. Published product prices include VAT and any applicable taxes. Shipping charges are shown before payment; assembly is quoted separately.

Shipping, returns, and refunds

In-stock products are dispatched within 48–72 hours. Made-to-order products have a preparation time of four weeks, plus transport time according to destination. Shipping is free for orders of €200 or more exclusively within mainland Spain. International online shipping is limited to 35 kg per order. Ceuta and Melilla are excluded. See our shipping policy for destinations and delivery conditions. Consumers may withdraw from purchases of non-personalised products within 14 calendar days of receipt. ATYCO arranges and pays for collection and emails a return label. Refunds are processed within 14 calendar days of notification using the same payment method unless otherwise expressly agreed without cost to the customer. Collection and inspection do not extend that deadline. Product changes are handled as a return, refund and new purchase. See our returns policy, including the exception for customised goods. Statutory rights for defective or non-conforming goods remain unaffected.

Intellectual property

Our store content, branding, images, text, and other materials are owned by ATYCO Showroom, its affiliates, or licensors. You may use the services only for personal, non-commercial purposes unless we give written permission.

Third-party services

Our services may include tools or links provided by third parties. We do not control those services and are not responsible for their content, availability, or practices. Review their terms before using them.

Privacy

Personal information collected through our services is handled according to the Privacy policy posted on our store. Shopify also processes information needed to host and provide the services.

Prohibited uses

You may not use the services unlawfully, infringe another person's rights, transmit malicious code, collect information without permission, misrepresent your identity, interfere with security features, or disrupt another person's use of the services.

Disclaimers and liability

These terms do not limit mandatory consumer rights. For new goods sold to consumers, ATYCO is liable for lack of conformity existing at delivery that becomes apparent within three years, in accordance with Article 120 of Spanish Royal Legislative Decree 1/2007. Applicable consumer law governs remedies.

Changes to these terms

We may update these terms by posting a revised version on this page. Continued use of the services after a change takes effect means you accept the updated terms.

Contact

Questions about these terms can be sent to us at showroom@atyco.es or by phone at +34 698 989 197.

The seller is ATYCO ALCARAZ & PARTNERS, S.L., tax ID B54267760, registered office Avenida del Mar, 9, bajo, 03187 Los Montesinos (Alicante), Spain. The showroom is at Calle Caspio, Centro Comercial Lomas de Cabo Roig, 03189 Orihuela, Alicante, Spain.