Shipping policy
Shipping, transport and assembly
Costs and times
Shipping is free within mainland Spain for orders of €200 or more. For orders below this amount and other enabled destinations, the shipping charge is displayed at checkout before payment. If no shipping option appears for your address, contact ATYCO before ordering.
In-stock products are dispatched within 48–72 hours. Made-to-order products have a preparation time of four weeks. These are preparation and dispatch times; transport time is additional and depends on the destination. Deliveries take place Monday to Friday on working days. To confirm the timing for a particular configuration, email showroom@atyco.es.
International shipping by weight
International shipping booked through the online store is available for orders with a total weight of up to 35 kg. Charges are calculated by weight bracket and destination and displayed before payment. Free shipping from €200 applies exclusively to mainland Spain, not international destinations, the Balearic Islands or the Canary Islands.
Enabled international destinations are Germany, Andorra, Austria, Belgium, Bulgaria, Cyprus, Croatia, Czechia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, the Netherlands, Poland, Portugal, the United Kingdom, Romania, Sweden and Vatican City. Availability for your address and the charge are shown at checkout. Automatic online shipping is unavailable for international orders above 35 kg; contact showroom@atyco.es before ordering.
Delivery of bulky products
Furniture and other bulky products, such as sofas, beds, tables and mattresses, are delivered inside the home to the room specified by the customer, provided dimensions and access allow this using the carrier's usual equipment. Assembly is not included.
Delivery of other products
Non-bulky items, such as lighting, decorative objects, accessories and rugs, are delivered to the first entrance door. Placement, assembly and installation are not included.
Assembly quoted separately
Assembly is not included in the product price or free shipping. Request a quote before ordering if required. Availability and cost depend on the product and destination. This service is contracted separately after acceptance of the quote and is not automatically added to shipping. Electrical installations and work requiring an authorised professional are not included.
Access to the home
Check that the product fits through doors, lifts and stairs. Tell ATYCO before purchase if a crane or other special equipment is required so that a quote can be provided. If indoor access is impossible and additional equipment has not been arranged, delivery will take place at an accessible, safe kerbside location.